Privacy Policy

Version 25th May 2017

This Privacy Policy applies to (“the Site”) which is run by Sciengines GmbH, a company registered in Germany with company number HRB 9565 KI  (“SciEngines GmbH”) of Am Kiel-Kanal 2, 24106 Kiel. You will also see the Company referred to SciEngines on our Site.

This Privacy Policy (“Policy”) explains how SciEngines GmbH collects, uses and discloses personal information in compliance with General Data Protection Regulation Information (GDPR) about you when you visit the Site and when you contact SciEngines GmbH, whether by email, post, fax or telephone using the contact options on the Site. The information you provide to us through the Site will be collected by SciEngines GmbH but may then be shared with other companies in the Sciengines Group, which includes Sciengines GmbH, SciEngines UK and SciEngines ApS (“SciEngines Germany”, “SciEngines United Kingdom”, “SciEngines Denmark”, and together, the “Group”). All references to “SciEngines GmbH”, “we” and “our” in this Policy include the Group, unless distinguished in the text.

What type of information does the Company collect and why?

When you visit our Site, your browser may send a series of technical data (e.g. Cookies). The information that may be collected includes information about your Internet Service Provider, your operating system, browser type, domain name, the Internet Protocol (IP) address of your computer (or other electronic Internet-enabled device), your access times, the website that referred you to us, the web pages you request and the date and time of those requests. All data in the log files is not directly related to personal information and will never be merged with other personal information. We register your access for reasons of data security in order to ensure the stability and reliability of our systems and to ward off unauthorized attacks. This may also allow us to find out which parts of the Site are popular or need changing. The log data are for internal purposes only and will not be shared with third parties outside the SciEngines Group. Anyways we take efforts to reduce the footprint of logs, e.g. we ask our internet provider to store only limited digits of IP-Adresses, where ever it becomes resonable.

Cookies & Pixels

Cookies are small pieces of information or text files sent to your computer or browsing device when you access a website. These files are not computer programmes and cannot be used to cause damage to your computer.

“Pixels” are tiny graphics with a unique identifier that are used to track the online movements of web users. Unlike cookies, which are stored on a computer’s hard drive, pixels are small graphics that are about the size of the period at the end of the sentence that are embedded invisibly on web pages or in HTML-based emails.

Our third-party analytics providers may place pixels on the Site that track what other websites you visit (both before and after visiting the Site). Our third-party analytics providers use information obtained from pixels to help us improve our business and the Service. We do not control the use of pixels by third parties.

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses above discribed “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. The IP address of the Internet connection is abridged by Google and anonymised  utilising “_gat. _anonymizeIp” feature when accessing our websites from a Member State of the European Union or another Contracting State to the Agreement on the European Economic Area. Google may use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above

The Google Analytics component has been developed by Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

The purpose of the Google Analytics component is to analyze the traffic on our website. Google uses the collected data and information, inter alia, to evaluate the use of our website and to provide online reports, which show the activities on our websites, and to provide other services concerning the use of our Internet site for us. In order to preclude any such, you may download a browser add-on under the link and install it. This browser add-on tells Google Analytics through a JavaScript, that any data and information about the visits of Internet pages may not be transmitted to Google Analytics.

Any installation of browser this add-ons is considered an objection by Google. Maintenance and operation of such a plugin is considered as yours.  Further information on Google’s privacy policy can be retrieved under and under Google Analytics is further explained under the following Link

This website utilises Google AdWords. Google AdWords is a service to place ads in Google search engine results and the Google advertising network. Google AdWords allows an advertiser to pre-define specific keywords with the help of which an ad on Google’s search results only then displayed, when the user utilizes the search engine to retrieve a keyword-relevant search result. In the Google Advertising Network, the ads are distributed on relevant web pages using an automatic algorithm, taking into account the previously defined keywords.  Google AdWords is a product of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.

This website utilises the Wordfence firewall to secure this website and its content against attacks of third parties. It utilizes cookies to detect logged in and non-logged in users either to restrict their access to secure areas or to increased access. The cookie also allows decisions to be made about who to allow and who to block from accessing the website. For further information consider checking Wordfence’s privacy policy

The Wordfence component has been developed by Defiant, Inc., 800 5th Ave Ste 4100, Seattle, WA 98104.

By accessing this website, you agree that we can place cookies on your device. You can disable cookies completely by changing your browser settings; however some areas of the site might not be accessible or may not function properly.

Linked Sites, Fonts and Recaptcha

The Site may contain links to third party websites or fonts (“Linked Sites”, “Linked Fonts”, “Recaptcha”), these may include social media features such as Facebook, LinkedIn, or Twitter buttons. We are not responsible for the privacy practices or content of any Linked Sites and Linked Sites may collect personally identifiable information from you that is not subject to our control. The data collection practices of Linked Sites will be governed by that site’s privacy policy. This site may utilize Google Fonts and Google Recaptcha.


The Site allows you to interact with SciEngines GmbH in many ways, including where you choose to:

  • place an order or receive an offer for software or hardware solutions
  • receive information about our  software or hardware solutions
  • contact us by email using the information on our Site
  • contact us by phone or fax using the information on our Site

If you want to use any of these services, you may need to provide us with some additional personal information so that we can liaise with you in order to deal with your request and, in particular, to undertake our customer due diligence process. If you do choose to provide us with your personal information, we will collect that information for our own use and for the purposes described in this Policy.

Where you interact with us in any of the ways explained above, we may collect the following personal information from you, for the purposes more particularly described in this Policy:

  • your name;
  • your personal or work related email address (depending on which you choose to submit);
  • your personal or work related contact details (depending on which you choose to submit) such as your telephone number(s), fax numbers and postal address;
  • any personal information you choose to provide us with in connection with your order in the ‘Comment’ box on the Site and any personal information you choose to provide us with as part of any visit to one of our data centres;
  • your contact and marketing preferences; and/or
  • information necessary for legal compliance and export control.

Where is this web site hosted?

The domain and website of SciEngines GmbH is hosted in Germany.

How long is the above “Personal Information” stored?

Our policy is to limit data storage in compliance with German law and GDPR. E.g. any “Personal Information” that is not customer-related shall not be stored longer than two weeks in compliance with the law. Other transaction information (for example, TLS handshake information) which may include “Personal Information” may be stored for longer periods due to legal limitations.

How does the Company use “Personal Information” about me?

The Company may use personal information about you for purposes described in this Policy or as otherwise disclosed to you on our Site or with our services. For example, we may use information you provided willingly about you for the following purposes:

  • to respond and/or deal with your order or offer request or email enquiry;
  • to carry out our internal due diligence process;
  • where it is not possible to complete an order for our software or hardware directly with you, we will pass the limited personal information you provide to one of our third party intermediaries to effect the sale;
  • to improve our products and services and to ensure that content from the Site is presented in the most effective manner for you and for your computer (or other electronic Internet-enabled device);
  • for internal record keeping;
  • to administer the Site;
  • to contact you (directly, either by the Company, Group or through a relevant partner or agent) by email or phone for any of the above reasons;
  • subject to your consent where required under applicable laws, to carry out direct marketing and/or email marketing;
  • where necessary as part of any restructuring of SciEngines ApS, SciEngines GmbH or the Group or sale of the Group’s business or assets;
  • to perform any contract SciEngines GmbH or the Group has with you;
  • for compliance with our legal, regulatory and other good governance obligations;

This list is not intended to be exhaustive and may be updated from time to time as business needs and legal requirements dictate. Some of the personal information that we maintain will be kept in paper files, while other personal information will be included in computerized files and electronic databases.

In addition, we may use your personal information as necessary for the exercise of our legitimate business interests and needs (subject to data protection laws).

We may convert your personal information into anonymous form and use it (normally on an aggregated statistical basis) for research and analysis purposes, such as to improve the content on the Site. In addition, the Company may use ‘Cookies’, ‘Pixels’ or transparent GIF files, to help manage online advertising.

Does the Company share my personal information with third parties?

Your personal information will be made available for the purposes mentioned above (or as otherwise notified to you from time to time), on a `need-to-know´ basis and only to responsible management, accounting, legal, logistics, audit, compliance, information technology and other corporate staff who properly need to know these details for their functions within SciEngines GmbH or the Group. Please note that certain individuals who will see your personal information may not be based at the Group or in your country (please see below).

We may share personal information within the Group as needed for reasonable management, analysis, planning and decision making, including in relation to taking decisions regarding the expansion and promotion of our product and service offering, order or customer request fulfilment and for use by those companies for the other purposes described in this Policy.

Your personal information may also be made available to third parties (within or outside SciEngines GmbH or Group) providing relevant services under contract to SciEngines GmbH or the Group (see below for further details).

Third parties in this context means SciEngines Germany and any other corporate entities within our Group, providers to SciEngines GmbH or Group of responsible management, accounting, legal, logistics, audit, compliance, information technology, marketing and other services. This may also include providers of call centres, data storage and database hosting services, IT hosting and IT maintenance services. These companies may use information about you to perform functions on our behalf.

We may disclose specific personal information upon lawful request by government authorities, law enforcement and regulatory authorities where required or permitted by law and for tax or other purposes. Personal information may also be released to external parties in response to legal process, and when required to comply with applicable laws and regulations, or to enforce our agreements, corporate policies, and terms of use, or to protect the rights, property or safety of our businesses, our employees, agents, customers, and others, as well as to parties to whom you authorise us to release your personal information.

Your personal information may also be made available to third parties or partners where necessary as part of any restructuring of SciEngines GmbH or the Group or sale of the SciEngines GmbH or Group’s business or assets. We will not sell your personal information to any third party other than as part of any such restructuring or business or asset sale.

Will my personal information be transferred abroad?

We have explained above how your personal information may be disclosed outside of the Company and Group. As part of this, including for instance where we engage providers of services, your personal information may be transferred to countries or territories located outside the European Economic Area (“EEA”) or are otherwise subject to the territorial scope of the GDPR. Where this occurs, steps will be taken with a view to protecting your personal information in that instance consistent with applicable data protection law.

What choices do we offer you with regard to direct marketing?

We may wish to provide you with information about new products, services, promotions and offers, which may be of interest to you and may invite you to take part in market research or request feedback on our products and services and the Company’s products and services. This communication may occur by email, telephone, postal service or SMS. We will obtain your consent and advise you of how to opt-out of receiving such communications where we are required to do so in accordance with applicable law, for example by clicking the “unsubscribe” link on any email that we send to you or by emailing at any time.

Please note that marketing communications are not the same as “information only” communications and so consents are not usually required in order for us to communicate with you about the services you have enquired about or have signed up to obtain through the Site, using contact details you have provided for this purpose.

What rights do you have in respect of your personal information?

You have a number of rights in respect of your personal information under applicable data protection law and GDPR, especially but not limited to the erasure of your data in compliance with GDPR and other legal limitations. Furthermore these include the right to access, delete or obtain copies of your personal information and to have inaccurate information about you corrected. To exercise these rights you would need to email us at with your request.

Keeping you informed

We will keep your personal information on record until we have completely dealt with your request, enquiry or application and then for a reasonable period afterwards, in accordance with data protection and other applicable legislation.

The Company may keep your personal information on record for as long as is necessary for the purposes set out above and will then endeavour to delete your details in accordance with data protection and other applicable legislation.

Changes to this Policy

We keep this Policy under regular review. We may change this Policy from time to time by updating this page in order to reflect changes in the law and/or our privacy practices. The date at the top of this Policy will be updated accordingly.

We encourage you to check the date of this Policy when you visit the Site for any updates or changes. We will notify you of any modified versions of this Policy that might materially affect the way we use or disclose your personal information.

By using our Site, submitting your personal information to us, registering an account, registering a customer credit account or interacting with us in other ways, you consent to the use of your personal information as described in this Policy (as amended from time to time).

This Policy only extends to the Site and does not, therefore, extend to your use of, provision of data to and collection of data on any website not connected to us to which you may link by using the hypertext links within this website.

Contact/address details

If you have any questions about this Policy, please contact us at